When taking part in online training it is expected that everyone will conduct themselves in a respectful, professional manner.
Remember, as part of your “duty of care”, and professional obligation; you are required to always be present and show evidence of participation, through having your camera on, engaging in the conversations either through use of the microphone or adding comments and responses in the chat function.
The level of participation will be assessed by the trainer, through a variety of methods including the above mentioned, along with breakout room engagement, responses in polls, quizzes, and clouds throughout the length of the training. Individuals will not be signed off as passing the training if there is no, or little evidence of them engaging or being present in the training.
Advice to help you access our online training:
- Due to the sensitive nature of the training, for reasons of confidentiality, and to protect the safety of delegates attending the training it is your responsibility to keep the email with information sent to you and training links safe and secure. If for any reason you cannot attend, then please do not pass this link onto any colleagues to attend in your absence. They will have to book on the training themselves.
- Please access the training using a computer/laptop if possible so you will be able to use the chat and raise your hand functions and have the most interactive experience. We do not advise that you access the training through a mobile device (such as a phone or tablet) they often have limited functionality when it comes to Microsoft Teams; be aware you may find it difficult to see the information on the screen and evidence engagement.
- Be mindful of the location of your computer and ensure that there is nothing personal on display nearby that you do not want seen by others in the training.
- Due to the subject matter, please ensure you are in a safe place and children aren’t nearby during the training.
- If you are still on duty and counted in the staffing number, you will need to withdraw from the training and book back on, on a day, you are not counted in the duty numbers, your full attention is needed within the training.
- Please ensure if you have any special requirements for this training to make the facilitators aware before starting this workshop so they can endeavour to meet those needs. This is also highlighted when you enrol on any courses.
- If you’re new to using Microsoft Teams, please follow the links for guidance on out how to:
- Join a meeting without a Teams account (this works better in Google Chrome)
- Training sessions will be opened up at least 10 minutes before the starting time – feel free to join at any time if you’d like to check your technology before the training starts.
- Please join the training on time or you will not be allowed into the training and will have to book back on.
- If you experience problems connecting to the training, try leaving the training and re-joining and / or opening the training link in an alternative browser, e.g., Google Chrome or Edge.
- Please note due to the high volume of users of Teams worldwide there are sometimes technical issues that cannot be avoided or fixed by your facilitator.
During the session:
- Ensure your microphone is on mute to minimise background noise. Until the trainer asks you to turn your microphone on.
- If you have issues with connectivity you may need to turn your camera off, as this will improve the connection. If this is the case you will still need to evidence that you are still participating in the training, through responses in the chat function, polls, quizzes, cloud engagement and such. However, please make the facilitator aware.
- You will be asked to turn your mic and camera on during the breakout rooms and interactive parts of the training.
- Use the meeting ‘chat’ or ‘raise your hand’ features if you would like to ask a question or make a comment during the training.
- If you would like to have subtitles throughout the training; go to ‘More Actions’ (the three dots) and select ‘Turn on live captions.
Breakout rooms
Our multi-agency training often uses breakout rooms. These will be automatically assigned to you when training commences and you will be moved from the main group to go into smaller groups to do group exercises i.e., case studies, quizzes. Everyone must have cameras and microphones on in the breakout rooms and engage with the discussion. This is respectful to everyone else engaging in the training.
The information above will be included as part of pre-course information.