Information for adults at risk, carers and family members

It is important that everyone knows what to do if they have a concern about the abuse or neglect of an adult with care and support needs.

How to report abuse

Abuse and neglect is never ok. If you, or someone you know is being abused or neglected, it is important to tell someone. You can tell someone you trust or contact Adult Social Care. Stopping adult abuse or neglect is everyone’s responsibility and anybody can raise a concern. Find out more by clicking on the report a concern button.

What happens after abuse or neglect is reported

Adult Social Care have a duty to make enquiries into the alleged abuse or neglect of adults at risk. Adult Social Care will do this alongside the person who is at risk, and anyone else who is important to them. The response will depend on the wishes and the circumstances of the person who is being abused or neglected and the seriousness of the situation. If they are in danger, our primary concern will be to ensure their safety. There may be a need for further action or investigation in order to protect the adult, or others, from abuse or neglect

More information about the process

BSL film about the Safeguarding Adults Process

Information in different languages

Our leaflet has been translated into the following different languages:

We can translate the leaflet into other languages, please contact to request this.


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